At PTCECI, we are committed to ensuring transparency, fairness, and clarity in all our processes. Please read our Refund Policy carefully before proceeding with any payments.
All membership fees are non-refundable once the membership is approved and activated in the PTCECI system.
Payments made for participation in trade fairs, exhibitions, seminars, or cultural events are non-refundable, except in cases where the event is canceled by PTCECI.
If an event organized by PTCECI is canceled, members and participants will be eligible for either:
A full refund, or
A credit note applicable towards future PTCECI events.
Payments made for additional services—such as marketing support, lead generation, promotional activities, or consultancy—are non-refundable once the service has begun.
Any refund request must be submitted in writing within 7 working days from the date of transaction and must include valid proof of payment.
All refund-related decisions are made at the sole discretion of PTCECI management. Refunds will only be considered under exceptional circumstances and after thorough evaluation.